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Al Mithaq Law Firm: A Pioneering Experience in Enhancing Legal Performance Through Digital Transformation
An inspiring success story in digital transformation, automation, and boosting professional efficiency by 80% in a highly secure and transparent legal environment.
Basil Tayem
Chief Legal Officer – Dar Al Mithaq Law Firm
Legal Director – International Medical Center (IMC)
Founded in 2016 in Saudi Arabia, Al Mithaq Law Firm serves as an outsourced legal department for the International Medical Center Hospital. It is among the leading firms specializing in legal services for the healthcare sector, particularly hospitals and healthcare practitioners. The firm has 13 lawyers and 6 administrative staff members, operating within a professional structure focused on quality, integrity, and sustainability.
Industry
Legal Services
Focus on the Healthcare Sector
Location
Saudi Arabia
Services
Civil, Commercial, and Criminal Legal Work
Products
Practice by Lexzur, Client Portal, Outlook Connect
The Challenge
The diversity of cases required flexible and fast management for accurate analysis and decision-making.
There was a need for a unified platform to streamline workflow between lawyers and administrative staff.
Ensuring secure storage and protection of documents from loss or unauthorized access.
Convincing clients to use the digital portal was a significant challenge, overcome through collaboration with Lexzur’s support team, which provided comprehensive client training.
Lexzur Practice enabled the firm to achieve full digital transformation through
Reduced reliance on paper documents, simplified archiving, and improved access to information — achieved in just 15 days.
Key Benefits
The most valuable feature was the dashboard for presenting the legal team’s work to the board of directors, along with robust reporting capabilities.
The top benefit was the ability to record and store hearing sessions.
Results Achieved
80% Increase in Legal Efficiency
Digital transformation and automation significantly improved speed and accuracy, raising the quality of client services.
60% Reduction in Operating Costs
Lower reliance on paper, time savings, and improved internal organization cut administrative and operational expenses by 60%.
Highest Levels of Integrity and Transparency
Secure file storage and transparent documentation of all procedures built stronger trust with clients.
Improved Internal Collaboration
A unified platform brought the legal team together, enabling fast, accurate decisions in a collaborative environment.
Advice to Other Law Firms
“For any law firm facing operational or organizational challenges, we recommend Lexzur as an integrated solution. Technology is now part of professional integrity — not using it can compromise a lawyer’s duties.”
Conclusion: Towards a Professional Digital Legal Practice
The partnership between Al Mithaq Law Firm and Lexzur has become a model for digital transformation in the legal sector. Through automation, transparency, and cost reduction, the firm is now better positioned to expand and grow while maintaining quality and professionalism.